Product Reviews
Questions & Answers
Net Promoter Score®
Pricing

Net Promoter Score® Surveys

Use a single question to get instant feedback from your customers on the things that matter most.

Simple rating system

NPS uses a simple rating system to determine how many customers would recommend you.

Customizable questions

Get creative when looking for feedback, as what you ask is all up to you.

Keeping it organized

Responses are presented in an engaging and organized format, so action points are clear.

NPS: A LEADER IN BUSINESS FEEDBACK

Take advantage of a proven ratings system used by successful businesses around the world. Your score will be automatically calculated by factoring in your ‘Promoters,’ ‘Passives,’ and ‘Detractors.’

AUTOMATED SCHEDULING

No-hassle scheduling feature allows you to choose when to send feedback forms to your customers for the maximum response rate.

UNBIASED FEEDBACK

NPS lets customers use their own voice to tell you exactly how they feel, not just what you want to hear. The result is authentic feedback, a major key to business success.

MONITOR SCORE OVER TIME

The one-number NPS score can easily be tracked over days, months, or years. Use it to compare customer satisfaction before and after any changes to your services or products.

MORE REASONS TO USE NPS

/ Measureable growth
Key action points allow you to take clear steps to continually grow your business
/ Direct in-email response
Customers are more likely to send their feedback with an in-email response system
/ Customize your questions
Keep your feedback relevant to your business by customizing your NPS questione
/ Increase customer loyalty
Use your NPS score to learn how to change your ‘Detractor’ customers into fans
/ Widespread optimization
Emails are formatted to work flawlessly with computers, mobile devices, and tablets
/ Quality user experience
The simplicity of feedback forms make it a seamless user experience for your customers

AVAILABLE FOR

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