Integration Spotlight: Gorgias
IntegrationJul 19, 2021

Integration Spotlight: Gorgias

Category

Helpdesk

About Gorgias

Gorgias is an omnichannel support helpdesk platform that consolidates all your communication channels (email, sms, phone, livechat, socials) into a single, easy-to-use platform. Our deep e-commerce integrations (like Shopify!) pull in all relevant customer information, making it easy to manually (with agents) or automatically (via AI & machine learning) deliver exceptionally fast & personalized customer experiences.

Who is best for

Because every good brand needs a support CX helpdesk, Gorgias is built to work with d2c brands & retailers of all shapes and sizes. In terms of our ICP, most of our customers are SMB/MM brands built on Shopify.

Testimonials 

"Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. We've reduced our support resolution time by 68%!"

Dave Szymaszek, Head of Customer Experience @ Marine Layer

Integration overview & benefits 

With Stamped.io's proprietary technology, AI and machine learning will help you automate most of the review management process, from review generation to showcasing and moderation. As a centralized location for review management, Stamped.io can help you import, transfer, and move over reviews easily from other platforms as well.

Benefits

- Integrate your helpdesk solution into your review management strategy.

- Handle reviews and Q&A more efficiently from your helpdesk.

- Respond to reviews and questions directly.

- Display the customer's last product reviews next to Gorgias tickets.

How do I set up the integration?

  1. Want to try-out the Gorgias x Stamped integration? Follow the simple steps in this guide to get set-up.

Get Started with Stamped for Free!

Get Started

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