Our mission, vision and values
Customer obsession, excellence, openness and growth
We believe that eCommerce is the future of the global economy. The health of that future depends on sellers of all sizes having the tools to take advantage of our new digital reality.
Our mission is to help eCommerce merchants of all sizes grow their businesses by giving them the tools to build genuine relationships with both potential and existing customers.
We will continue to build products with eCommerce sellers and their customers in mind. In a world dominated by large individual tech businesses, we have and will continue to align ourselves with merchants building independent businesses and their customers.
We only succeed if there is a large, diversified set of businesses thriving in the global marketplace. We are proud of the success of our customers and humbled to be a part of their journey. It’s what motivates us every day.
Where it began
Our Founder and CTO, Tommy Ong, built Stamped.io in 2016 as a solution to a problem he had when running his online store: how do I utilize positive customer feedback to grow my brand and build my customer base?
What started with a simple review collection and display system has evolved into the full eCommerce Marketing platform seen today.
Now with a global team of over 30 and growing, Stamped continues to support eCommerce sellers who want to leverage UGC and Loyalty programs to build their businesses. We have over 45,000 customers, and we’re just getting started.
How We Work:
The responsibility is on each of us to hold ourselves to high standards and act like owners. We are part of the team because we are experts in our fields, and we trust each other to do our best work. This means you hold yourself accountable, take responsibility for the desired outcomes and strive to do your best, even if it goes unnoticed.
Being a remote team, we have to go out of our way to share insights, communicate clearly, share business results and give honest and direct feedback. Open communication is how good remote teams become great, and it will be how Stamped wins over time. We will not avoid potentially difficult but necessary conversations, we will focus on outcomes and treat everyone with respect.
We are expected to always look for ways to improve our skills and help lift those around us. Ask questions, seek feedback and strive to be better every day. Stamped is committed to investing in you, and will support education or learning resources as it relates to your role.
We don’t have the luxury of relying on in-person interactions to build meaningful relationships and create a sense of unity within our team. This means we all need to go above and beyond to make Stamped a great place to work. We are expected to lead with empathy, energy and enthusiasm every day.
Our customers are at the forefront of everything we do, and we will always strive to create the best experience possible for them. Every interaction needs to leave the customer feeling that we treated them honestly, respectfully and went above and beyond; even if the desired outcome was not achieved.