Build trust with product and site reviews
Collect and showcase product and site reviews to give your customers a voice. Reviews and User Generated Content will help you gain deeper insights into what your customers really think and will help you better understand how they truly feel about their overall shopping experience with you.
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Review generation, made easy
Collect and display written, photo, and video reviews and product ratings using 1 -5 point scale.
KEY FEATURES
Automated Review Request
Collect, moderate, and analyze reviews
Showcase reviews
Highlight reviews on dedicated landing pages, product pages, and in Google with our Google Shopping integration
Boost SEO ranking
Use your reviews to increase your search ranking with rich snippets
Social Sharing and Marketing
Share your best reviews on social media with banners and more
Visual marketing with photo and video reviews
Collect and showcase photo and video reviews and share them on your social channels and in advertising and marketing campaigns.
KEY FEATURES
Collect photo and video reviews
Customers can submit user generated content with their product reviews
Enhance marketing
Include your user generated content in Shoppable Instagram Galleries and Retargeted
Create marketing banners
Create and share social banners with Smart Social Banners
Measure and share brand trust with site reviews using NPS
Your Net Promoter Score is type of brand review measuring how likely your customers are to recommend your product or service to their peers on a scale of 0-10.
KEY FEATURES
Measures overall customer satisfaction, from shopping experiences, products, and packaging, to delivery, website, customer support and more
Measures customer store and brand loyalty
Monitors scores over time
Includes detailed reporting and analysis
Uncover actionable insights with smart data
Smart Assist, Sentiment and Topic Analysis, Insights Analysis, and Visual Curation come together in one centralized Dashboard.
KEY FEATURES
Smart Assist
Guide your customers to write quality reviews with relevant topics and keyboards
Sentiment and Topic Analysis
Moderate large volumes of reviews
Insights Analysis
Quickly identify the most common themes in your reviews
Smart Vision
Analyze and identify large sets of photos for color and more
Give your most loyal customers reasons to keep coming back for more – again and again.
Explore Loyalty