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Dotdigital

Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys.

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Automation, Customer Data Platform (CDP), Email & SMS Marketing
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Reviews
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Support

Developed by: Dotdigital

Support Email: support@dotdigital.com

About Dotdigital

Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys.

With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. 

With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

Trusted by over 4,000 brands across ecommerce, retail, not-for-profit, education, financial services, and other sectors, Dotdigital enables marketers across the globe.

Headquartered in London and established in 1999, Dotdigital is focused on building trusted, connected, and future-proofed solutions that empower customer-obsessed businesses. Learn more at dotdigital.com.

Dotdigital and Stamped

Dotdigital for Stamped allows the use of review data in your marketing campaigns, creating highly targeted and personalized content for your audiences.

Enhance customer engagement:

  • Use reviews and ratings in Dotdigital to create targeted and personalized email campaigns, improving customer engagement.
  • By including user-generated content in campaigns, customers are more likely to open and interact with the content, boosting performance.

Improve conversion rates:

  • Integrating reviews and ratings into Dotdigital campaigns provides social proof, which can help build trust and encourage potential customers to make a purchase.
  • Rich snippets can be used in Dotdigital emails to showcase product ratings and reviews, making the content more appealing and increasing conversion rates.

Streamline workflows:

  • Integrating Stamped with Dotdigital allows businesses to manage their email marketing and review collection efforts in one place, simplifying the workflow.
  • Automatically send review request emails through Dotdigital, saving time and ensuring a consistent brand experience.

Better customer insights:

  • Combining review data with Dotdigital's analytics helps businesses make informed decisions based on customer feedback and preferences.
  • Using review data, businesses can segment their Dotdigital email lists based on customer preferences and behavior, allowing for more targeted marketing efforts.

Media

Dotdigital's EasyEditor with WinstonAI
Choose audience segments
Opportunities dashboard
Welcome program
Persona movement

Use cases

  • Sync reviews data with your customer profiles

    Sync historical and new product reviews for improved segmentation and targeting, strengthening your customer profiles and targeted campaigns.

  • Leverage reviews data in your customer segmentation

    Create user segments based on review insights, such as by product name or rating score, to support your personalized messaging strategies.

  • Showcase reviews in email campaigns and landing pages

    Turn existing customers into brand advocates to increase conversion rates and drive more sales with reviews, ratings, and user-generated content.