About Help Scout
Keep your team in sync with a shared inbox, chat with customers live, and create your own help center — all in one place.
Delivering exceptional support requires great people and the right products. Help the team move faster and give customers instant answers with Help Scout’s all-in-one platform.
Help Scout and Stamped
The Stamped x Help Scout integration pushes your product reviews and ratings right to your helpdesk, allowing you to see customers’ user-generated content and recent reviews while providing support. You can also directly reply to any submitted reviews or Q&As through the notification emails sent to your Help Scout inbox, providing faster and more personable customer support.
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Use cases
- Display customers’ review data in your support tickets
View customers’ user-generated content and recent reviews to provide greater context and better customer service during the support process.
- Reply directly to customer questions and reviews
Respond to inquiries, thank customers for positive reviews, and follow up on negative reviews to provide faster and more personable customer experiences.