Announcement WeCommerce Acquisition of Stamped.io I started Stamped.io in 2016 when I realized that I could help other merchants with the Reviews & Ratings app I created to help drive my own eCommerce sales. My singular focus has always been to serve our eCommerce merchants and provide the best solutions and the best service in the industry. We now...
NPS surveys Net Promote Score: what it is and how to calculate it This post explains what is NPS and why it is important for eCommerce brands. NPS formula step by step, how to collect and interpret NPS data.
ecommerce What is Help Desk Software, why is important for eCommerce Let’s be honest; managing customer support for an eCommerce business is no mean feat. It takes time, patience, and constant empathy to serve your customers. And to top that, when it comes to eCommerce,
SMS marketing SMS review requests: best performing templates Reviews are an integral part of success for any eCommerce business. In fact, many people trust reviews from an everyday person like themselves over a celebrity endorsement! Getting a steady stream of reviews and professionally
review management How to Add Google Reviews to Your Website As an online seller, you work hard to draw attention to your product pages and online store. Google Customer Reviews allow you to do this without spending additional money on marketing and advertising. You can
email marketing Top 10 Email Subject Lines for review requests Following up with customers and asking them to leave a review via an email is becoming more and more common. Familiarity, as the saying goes, however, breeds contempt, or in this case, a quick deletion unless the email stands out, captures attention and is appealing. The best way to do that is to make your...
email marketing Klaviyo vs Mailchimp, What is the Best eMail Tool for Your eCommerce Business? As your eCommerce business grows, the tools you use to manage it have to be able to grow along with it. Sure, using your personal contacts list to manage customers might work in the first
review management How to Respond to Negative Reviews: 10 easy tips Consumer reviews can make or break a business. These days, there are several consumer review sites that potential customers are likely to visit when they're looking to make a purchase. However, contrary to popular belief,
review management How to Respond to Good Reviews: 7 simple tips Online reviews can have a big impact on your business and your brand. The overwhelming majority of consumers — 93% — report that online reviews have a major influence on their buying choices, while 91% of those
shopify How to Add Reviews to Your Shopify Store Shopify and similar sites have made it easier than ever to start your own retail business, leveraging the power of e-commerce. But easier entry into the business of selling online also means more options for
