Attentive Mobile

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

The Stamped x Attentive integration enables brands to communicate and manage their reviews, loyalty programs, and lifecycle marketing using SMS. The integration pulls in various touch points and data from Stamped to Attentive so you can build Journeys that make sense for your brand growth goals—whether you're collecting reviews, rewarding loyal customers, or delivering personalized messages at high-leverage lifecycle moments.

Best of all? Stamped and Attentive work across Reviews, Loyalty, and Lifecycle, so you can align all of your engagement marketing in one powerful platform.

How it works:

Stamped passes two types of data to Attentive:

• Events - these are customer behaviours or activities passed to Attentive to send automated, in-the-moment text messages. Once a subscriber completes an event, such as submitted a positive review or reached a replenishment window, Stamped passes that data to Attentive to trigger an automated journey, such as sending a text message to say "thanks" or remind them it's time to reorder.
• Customer Attributes - these are characteristics of your customers and subscribers passed to Attentive to build segmentation. They allow you to create segmentation for your SMS journeys so you always know the right people are receiving your messages based on their review activity, loyalty status, or lifecycle stage.

Once you have your Events and Attributes set up, you'll use them to create customized Segments. Segments are used to filter customers/actions and utilize them in your Attentive Journeys. For example, you can create a segment that tracks 10 star NPS (Net Promoter Score) submissions or customers approaching their replenishment date. This can then be used in a Journey to send targeted SMS messages to those customers.