"My first order had a bit of trauma on it's way to my house. The jar of pickles was not able to withstand the force of some strong, and possibly over enthusiastic UPS employee.But, when it happened, and said package was delayed, your fine company did not hesitate.You replaced my pickles and pasta! The return to actual customer service is something HIVE gets, and I have been promoting it. Plus, and a BIG plus, what you offer is awesome. So happy to find you."