KnoCommerce
Helping DTC brands better understand who their customers are, and where they're coming from.
Developed by: KNO
Support Email: hello@knocommerce.com
About KnoCommerce
KNO helps ad buyers better understand who their customers are, and where they’re coming from. Dial in your post-iOS 14 attribution, build more accurate personas, and drive action with our pre-built post-purchase survey templates. Trusted by 1,200+ brands spending $100,000,000/month on paid ads.
We're excited to partner with a company that shares our belief in the power of zero party data to help brands better understand and market to their customers. Combining Stamped's reviews with Kno's post-purchase survey insights is a major step up for brands that often have very little insight into who their customers are, what they like, and which marketing channels are producing high LTV customers. Brands can leverage this data to drive advocacy, repeat purchases, acquire higher value customers
KnoCommerce and Stamped
KnoCommerce & Stamped bring best-in-class zero party data practices together. The integration embeds Stamped Checkout Reviews into Knocommerce's Post-Purchase Survey to dramatically increase response rates. As KNO sits natively on your checkout confirmation page, on average around 45% of orders complete a post-purchase survey. At the end of this survey, 33% of orders leave at least one Stamped Checkout Review. If a store receives 1000 orders/mo, you can expect ~150 / month or so reviews from this integration.
Media
Use cases
- Attribution
Post-iOS 14 pixel data captures data up to 7 days after click. Post-purchase surveys are based on customer-reported responses and aren’t held to this data-sharing timeline. This means you can close any remaining gaps to get attribution for any orders that slip through the window! Post Purchase Surveys help attribute revenue back to organic and hard-to-track channels like word of mouth, podcasts, influencers, direct mail, out-of-home ads, and more.
- Demographic Data
Get to the core of who your customer is. How old are they, who are they buying for, how do they identify their gender, and WHY they are buying? This in turn helps you craft messaging for a specific persona
- Drive Action
Because our surveys are natively built into your confirmation page 45% of orders complete the survey. This is high-intent traffic that can then be funneled into taking an action. For example send this traffic to a refer-a-friend program, to download your mobile app, or even drive reviews through our Stamped integration. The options are limitless.
- Drive Marketing Insights
Answer questions such as: When someone first discovers my brand on TikTok, how long does it take them to purchase? Is that timeline different than Google or Facebook? (spoiler, it probably is) If someone is buying for themselves, where did they find you? Is that different from people who are buying as a gift? How many of my customers are buying for someone else, anyway? Where do customers recorded as "direct" traffic say they're finding me?