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What is Customer retention?
This essential guide to customer retention strategies includes metrics, KPIs, strategies and tools, plus everything you need to know about customer retention for eCommerce.
State of Reviews & UGC in 2021
At first glance, it may seem like customer reviews are on the “nice to have” list when marketing your eCommerce business. After all, there are so many different marketing tactics competing for your attention, you may not think asking people to leave a review is really worth your time. But the intel in this report […]